web writing tips for coaches

8 Web Writing Tips to Free Up Creativity

|

Below are my top web writing tips to break through writer’s block and unleash your creativity. These are great for website copy and posting online.

Getting the words down can be a battle.

Psycho-struggles like writer’s block, perfectionism, and the fear of being judged can make writing painful — like pulling your own teeth.

Finding good topics can be tough too. Some folks stare at a blank page for eons. Coming up with material that will attract and engage clients is vital.

Idea overload is a problem, too. Many brilliant coaches can write volumes, but they fail to pull it together into a cohesive, readable, enjoyable piece.

With a little structure and some effort, I’ve seen coaches write their way to a full practice.

I once ran a Web Mastery Group Program with three budding coaches eager to establish an online coaching business.

Their weekly blogging fueled their marketing — getting them visible and bringing in new leads. One coach filled her practice in a year (using this blog post writing format).

The written word is magical for marketing — it’s easy to create, it moves fast, and Google loves text.

So, get into my eight best web writing tips for coaches — for their websites, blog posts, articles, social posts, and anything you share online.


Web Writing Tip #1.
Take The Time to Think About Your Best Client

As a warm-up exercise, imagine one person who has been a great client, whether paid or not.

Imagine you are right there with him or her. You’re having a good chat over coffee. You are connected and having a magical session.

  • What are they thinking?
  • What keeps them up at night?
  • What are their toughest struggles?
  • What do they desperately want in life, work, health, and relationships?
  • What’s a typical day like for her?
  • What do they value?

Immersing into this person’s world and hearing about their challenges will naturally spark ideas to talk about.

QUICK STORY:
RACHEL WAS STUCK ON BLOGGING

Rachel, a career coach here in New Zealand was struggling to choose a topic for her next blog post. So, I asked her to tell me about one of her best, past clients.

She told me about a person who hated going to work and wanted to find a new, exciting career. The problem was that each morning, this person just hated the act of going to work.

With a little more digging, Rachel came up with these ideas to write about:

  • How to not hate your current job while you seek a new one
  • How to deal with the morning dread of going to a job you hate
  • How to be positive, hopeful, and happy as you make a career transition

Taking the time to think about your ideal/best clients and their struggles helps find ideas to write about.

Trying to come up with a topic “out of the blue” is a bit rough.

Take a good 10 minutes to think about the kinds of people you really want to work with — their situations, struggles, worries, and woes.

Great topics will come to mind.


Tip #2. When Stuck, Remember That, “It’s Just a Draft”

No one (that I know) creates the perfect piece in one go. Even the pros plan for drafting and revising their work at a later time.

In my early days of writing, I struggled and was stressed as I attempted to get it done in one effort that lasted hours. I was hoping to get it done to perfection in one sitting. That never happened, and writing was extremely frustrating.

I know one career coach who had a weekly newsletter. He told me how he’d draft it one day, then come back and edit the next day, and then he was done. It kept it short, and a 2-step process worked for him.

So, if you’re finding writing tough, let go of any need to be perfect, and be ready to set it down.

It’s just a draft. Come back later.


Tip #3. Speak in YOUR Voice – People Love the Realness

You may be stuck with writing because you’re trying to act like a great writer or trying to sound intelligible. It’s effortful and hard.

Instead, let go of having to be a certain way and relax into your usual, conversational, happy-to-be-me self.

Write like you are emailing a friend, texting, or chatting on the phone. The casual, conversational tone will feel right to you. It’ll be real.

You can let out your wordy, bubbly, crazy, clever, quirky, stern, tough, caring, bold self, whichever that is, especially in the draft.

Later on, you can tighten it up.


Web Writing Tip #4. Write Long Enough to Cover Your Points, Then …

When thinking about length, first consider the purpose of the writing.

For example …

  • If it’s going to be a big blog, a one-of-a-kind killer resource for boosting your credibility sky high, then it could be 2000 words or more.
  • If you are trying to launch a website in a week, you could aim for short, 500-word pages to get the job done on time.
  • If it’s a quarterly newsletter, consider a lengthy email or even a long web page to cover the last three months of activity.
  • If the page is your free intro session offer, and it’s positioned after a 20-minute training video, then it doesn’t have to be long since you’ve engaged deeply with the viewer in the video — a screen or two would do with a form.

When drafting, go for a lot of content and enjoy getting ideas out. Save the editing and critical eye for later. Let the mind run wild.

When it’s time to edit, try cutting it in half. Then …

Shorten sentences, pull out weak material, and be concise.

And, if you’re braver than me, cut it in half again as wise usability guru Steve Krug wrote in his usability book, Don’t Make Me Think (link opens in a new tab).

Remember to keep your copy long enough to support the purpose and short enough to remove the clutter. This will maximize its impact.


Tip #5. Use Simple Formatting, and Do Not Bold Everything

Yes, when I see a full page of bolded content, I punch holes in the wall. If I see the same page in all caps too, I WILL COME TO YOUR HOUSE AND LIGHT A FLAMING BAG OF POOP, RING YOUR DOORBELL, AND RUN.

In all seriousness, when you stray far from normal reading fonts, sizes, styles, in an attempt to make your content more impactful, you just make it harder to read.

When it comes to formatting a page, keep it minimal, and use a few things:

  • Use italics to emphasize words
  • Bold, vital points that you want to stand out
  • Save underlining for links only, or you’ll confuse people
  • Use bullet points and numbered lists often — people love them
  • Use shorter paragraphs than in books (single-sentence paragraphs work)
  • Don’t over-format your page — it’s distracting

Yes, definitely add your personal touches to your style, just don’t get confusing. If you’re expressive with OMGs, LOLs, or ROFLMAOs, then go for it. If you like to all-cap some words to emphasize, it’s ok. Just be sure you aren’t risking confusing people.

CAVEAT/WARNING!!! I know wild-west, wacky marketers will tell you to underline, bold, highlight, circle, call out, and make an ADD-inducing page that looks more like a pinball game, slot machine, or superhero comic book. I’m all for trying different ideas, as long as you track to see if it actually works. In my experience, for coaches who want to build trust, look professional, and attract long-term clients, I wouldn’t zoo-ify my website.

Many newbie coaches who build their own websites hit the design buffet with reckless abandon and pile their websites high with the hundreds of fonts, colors, styles, and images available — and make a mess.


Web Writing Tip #6
The We/I Issue Solved

Here’s a good question, When you write about your business, should you use the word “we” and try to look like a big operation, OR should you be transparent and use the word “I”?

If you indeed are a group of coaches working together, then go ahead and refer to your team and use the word “we” in your client – like the About Us page.

If you’re a single-coach business, then I would NOT use “we” because people will quickly figure this out on your About page — and you lose trust.

But the we-or-I issue isn’t a problem if you’re content is filled with a lot of “you.”

If you’re writing good content on your website, then a lot of your copy will be about the visitor and their situation, struggles, and needs. And you’ll have a lot of “you” and very little “I.”

Just look at this page and my website. Not much me, my, or I at all.

For example, here’s some copy with a lot of “we,”

Our coaches are practitioners of the performance-based coaching approach called the G.R.O.W. methodology. We use this process to set goals with our clients. We’ve found this approach most helpful.

And here’s the same content with a lot more “you” in it,

We use performance-based coaching to keep your action steps clear and focused on the results most important for growing your business. Your fears and worries will fade away, while new feelings of confidence keep you motivated each week. 

Remember, your website is all about the client.  So, make sure the word “you” is found in plenty. When done well, your clients won’t be concerned if you’re a one-coach show.


Web Writing Tip #7
Add “Put It Down” to Your Writing Process

In the beginning days of creating online content, I’d hee and haw about my articles, emails, and website copy. I’d overthink, over-worry, over-write, over-judge, and go over time.

I didn’t know how bad my works were until months or years later when I’d go back and have a look. Many of my posts were god-awful messes riddled with grammar issues, unclear points, and irrelevant stuff — I started to doubt that English was my first language.

But, the articles did get better each time I went back. I eventually discovered this hidden power of putting it down and built that into my writing process.

I encourage clients and students, especially newbie writers, to put in a good effort and then put their work down for a day.

This break gives the subconscious the time to work its magic, and you come back with fresh genius.

Here’s a process I use now:

  1. Come up with a good title and draft key points for the article — 60 minutes
    (Put it down for a day)
  2. Organize it into this simple blog writing format and draft more
    (Put it down for a day)
  3. Polish it up and ask friends for feedback
    (Put it down for a day)
  4. Apply feedback, and you’re done

A few quotes over the years I find myself repeating …

  • To write is human. To edit is divine.
  • The art of writing is in re-writing.

KENN TIP! By the way, adding a step to get feedback in your process is another lifeline trick for millionaire writing. It’s that “wisdom of the masses” that brings your work up a level.


Tip #8. Don’t Try to Look Smart, to Know It All, or Be Right. Instead, Write to HELP People.

When writing, you don’t need to sound like you know everything. You don’t have to prove any elite intellect over your readers.

For most, being a know-it-all is a big turn-off.

Instead, aim to be supportive and helpful. Share what you DO know. People love receiving content from a real, caring, human.

You’ll know this feeling when you sit down to write, and you’re judging your work’s quality or seeking the perfect words to make things sound smart.

It’s good to go back to Tip #1, Shift Into the Minds of Your Clients to Find Fabulous Topics, which will take you out of your head and into your client’s situation with an understanding, caring, helpful heart.


More Writing Articles for Coaches

A Simple Blog Post Writing Format
https://coachingsitesthatwork.com/blog-post-writing-format/

6 Big Questions Every Coach’s Website Must Answer
https://coachingsitesthatwork.com/6-big-questions-every-coachs-website-must-answer/

How to Write Website Content for Coaches – 29 Topics Clients Love
https://coachingsitesthatwork.com/write-website-content/


My 1 Minute Challenge to You 😉

Think about one of your favorite authors, experts, or gurus. If you can pull up their blog or website, then do so and consider these questions:

  • Are their pages easy to read?
  • What formatting (bold, italics, lists) are they using?
  • Are they choosing topics that are important to you?
  • Can you feel the author behind the words?
  • What’s fantastic about their content?

Post your discoveries below.

Leave a Reply

Your email address will not be published. Required fields are marked *

17 Comments

    1. Here’s a title for you => How to “erase” writer’s block.

      Where can people learn more about your ideas on “practice” and “process” for getting past writer’s block?

  1. Concise, insightful and informative information that I will be considering when reviewing my website. I appreciated your posts and information and will be using it as a guide to move my business forward. Thank you for your contribution.

  2. Super helpful guide Kenn – concise and informative. I’ll certainly be using this as a guide whilst I update my website. I’ve ended up reading several of your informative blogs this morning when I only intended to read this one. Thank you for your generosity in sharing your wisdom.

  3. Great article, I have been writing my coaching articles for a few weeks now and I am trying to keep it up, in the past I wasn’t consistent as i worried too much. These tips really help.

  4. Great question Catherine.

    Yes. I suggest that you use a lot of the word “you” in your website copy.

    When you use “you” often, that’ll mean that you’re writing content for your reader, and you’ll also be writing about their challenges/desires more.

    Essentially, writing with lots of “you” = client-focused content.

    I edited that section to be clearer.

  5. Hi Kenn

    Can you clarify point 6 on the list? Is it good to use a lot of ‘you’ or not? I’m a bit confused. But as usual it is a great article from you 🙂

  6. Great post Kenn. I would add that when creating your blog stay on brand whenever you write – if your ideas resonate with your readers you want them coming back for more. Consistency and constancy are important in maintaining a well read blog.