Visitors to your website want information fast. They want to find it quickly, consume it and move on to the next thing.
If your website doesn’t make it easy to find, people won’t hunt for it. They’ll just leave. This is because patience and attention online is incredibly low.
There’s a technique that works great for organizing web page content called the inverted pyramid (links to definition).
Essentially, it means organizing content in sections with the most important stuff first, then the deeper you go, the more detail you get.
This approach allows an editor to easily fit an article into a limited space (for print) by cutting from the bottom.
The least important material gets cut first, leaving the best stuff at the top.
The great thing about web pages is that there’s an infinite amount of space available. We don’t need to cut off anything.
BUT, and that’s a BIG BUT, we do need to use the inverted pyramid approach to make our content easy to consume. Again, people leave websites fast if they struggle to find what they want.
In this article, you’ll get tips to put the inverted pyramid into action on your coaching website.
Organize your content so that readers quickly and easily learn why they should hire you as their coach. Find out how in The Coaching Site Guide.Check out the guide
Here’s how to apply the inverted pyramid to your pages
Step 1. The top thick layer of the upside down pyramid.
Start with a good page title that indicates exactly what content is about.
Readers need to know they are in the right place so they can decide to dig further or go somewhere else. And a great title will do it.
Then, tell them what they’ll get on the page and why they should read it.
Get this stuff above the fold – that first screenful of content you see before scrolling down.
Step 2. The middle layer of the pyramid adds more juice.
In the next 2-3 screenfuls of content, deliver the information that what was promised at the top.
This could include things like …
- Key steps to a process if this is a page about your coaching technique
- The details of a case study with a client, outlining the work you two did together
- The features of a coaching program you offer
Step 3. The bottom layer for added higher detail.
Then lower on the page, more detail with things like
- Related articles and pages
- Links to other websites
- Pdfs or other downloadable content
- Links to books on Amazon.com
Here’s an example …
I love the healthy advice at Mark Sisson’s website, Mark’s Daily Apple. It’s about primal living and the health benefits of it.
The article titled Definitive Guide: The Primal Blueprint is a massive article at approximately 17 screenfuls.
Here’s how it uses the upside down pyramid approach …
The top layer
Remember, the top layer will tell us the essence of what the article is about. And many readers will stop there, happy with what they’ve learned.
In the top layer of the article, Mark tells us …
- His basic premise for his work as a health guru – that optimal health comes from living similar to our ancestors.
- How the modern world causes health problems.
- How his Primal Blueprint plays into food choices, exercise and behavior.
Here’s what it looks like …
The middle section
This next section adds a lot more to the initial outline of content.
In this section, he goes into The 10 Rules of Living 10,000 Years Ago.
Here’s what it looks like …
The bottom (more detail) of the inverted pyramid.
The last major section called The Rules of Living Today adds a more to the story.
You could cut it this section out and the article will still be robust.
The links to additional articles also make bottom-level content.
Here’s a visual of the the last section …
The inverted pyramid on short and long pages …
While the amount of content and the layout of the page might vary to serve its purpose, the inverted pyramid style should still hold.
For example, for a page that’s meant to get people to add their email address for a free pdf (an opt-in landing page) all of the content could fit into one screenful, without any headline or supporting content. It’s ultra simple.
As another example, for a sales page offering a pricey 8-week course, there will be a lot of detail to facilitate the sale. Thus, splitting content into many pages might not be a good move because the risk of getting lost goes up.
Get website visitors to eagerly contact you for coaching with writing tutorials and templates in The Coaching Site Guide.Check out the guide
In summary, use the inverted pyramid to deliver your content smoothly so they can can discover how great a coach you are.
This approach makes it easy for people to find what they want and go as deep as they like.
It respects their precious time and they’ll happily give you their attention.
With that attention, you can develop the relationship and build trust – eventually leading them to becoming your client.